Archive for the ‘Business Trends’ Category

How to Create a Business Plan For a Service Business

Creating a professional business plan for your service business is just as important as the business itself. It is a sales tool as well as a possible means for getting financing. If you are a novice, there are many free templates on the internet. Search for "free business plan service business. Microsoft also has free […]

How Important is On-Demand Customer Service to Your Small Business

I am constantly amazed by the fact that some companies don't bother to respond to website information requests … acknowledge voice mails … reply to emails, etc. It's safe to say that being totally ignored represents the extreme end of the (bad) service spectrum and very few will argue that "indifference" is not a good […]

Starting a Catering Service – Business Cards

When it comes to establishing your catering business in your local market and promoting it on an ongoing basis business cards are a great way to get the word out about your services. In this article we look at why business cards are so important for a catering company and what you should take into […]

Call Center Customer Services – Your Company's Vibrant Business Culture Starts Here

A winning customer service culture starts from inside of your business. It begins with great customer service strategies powered by the decision-makers of your company. Many pioneering business leaders are now using one strategic method to create a long-lasting customer service culture: they're simply turning to a call center for customer support. Obviously, call center […]

Relationship Between Business and VoIP Services

VoIP telephony service has undoubtedly come as an upgraded mode of communication and has gradually begun to change the entire communication structure of businesses and even residentials. It offers clear advantages over the traditional public switch telephony network or PBX systems. Especially for corporates, VoIP has come as a breath of fresh air and provides […]

Benefits of Outsourcing Accounting Services to a Professional Accounting Firm

The extent of your business financial transparency and the level of expertise of the people responsible for such transparency will influence the growth and expansion of your business as well as its survival. This is why accounting and bookkeeping are some of the most crucial aspects of any business and should only be taken care […]

Small Business Voice Mail Services

The voice mail system was developed by Bob Cohn and Peter Olson in 1982. Voice mail system is a centralized answering machine which stores, records and plays back the voice message from users both inside and outside a company. Voice mail systems support shared message storage, fax delivery, teleconference, voice to text transcription, retrieval via […]

Business Banking – Who Gives You Better Service? Bank Or Credit Union?

Massachusetts business owners do not have the luxury to exchange banks whenever they are unhappy with the services they receive. Changing banks is far too complex, as companies generally have multiple accounts and services at their bank in MA. To switch financial institutions would mean a lot of work and can cause even more confusion […]

How a Virtual Business Can Help You Increase Customer Loyalty

Never in history have customers been more fickle and demanding than in today's economy. Businesses that do not provide outstanding customer service will be long gone. In this new virtual business environment, customer service is your main competitive advantage. Therefore, business success lies more than ever, on retaining your customers. Take advantage of the virtual […]

Customer Centricity: Begin With Customer Service

One of the basic tenets of Customer Centricity is service. Why? Service is taking action to take care of someone else. More importantly, it is taking action to create value for someone else (Ron Kaufman). It is how one adds value to others and in the process, gains more of himself. In most cases (though […]

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