Managed Print Services for Corporate Business

There is requirement for printed material in the daily work and business needs of the corporate companies. There are different printed materials like stationary, letterheads and business envelopes, brochures and catalogs to even leaflets and fliers.

Then there are daily requirements of official printed material like letters and agreements as well. Telecommunication is also an important facet of modern day offices. Fax machines and data transfer is also vital for corporate functioning and is thus very regularly done.

If you consider the requirements of different kinds of technical services within an office, you will know the devices used. These are printers, color printers, photocopying machines and fax machines among many others.

More and more corporate establishments are attempting to reduce overhead costs and that of running the daily establishment costs. In addition, in doing so they are keen on outsourcing these aspects of the daily administration.

The main advantage of outsourcing the workload is that of a hassle free operation. The company is then free from the daily business of maintenance and repair of these devices at any point of times. There are additional costs of the paper and the ink of different types from which the company is free as well.

Managed Print Services

There are modern day options of different machines and equipments that are available for performing different types of print services. There are colored print jobs and a variety of paper materials that need to be printed in bulk as well.

Because of the availability of a large variety of equipments, it is possible to process different types of printing services and in bulk quantities. Moreover, there are companies that are also providing specialized services in these as well.

Managed Print Services Companies

It is true that plenty of work needs to be processed for the company's daily functioning. At the same time doing these individually for the company entails huge costs that include financial as well as time constraints.

At the same time, there are companies that are engaged in providing the same services for different companies. It is their specialty profession and thus they are fully equipped with the latest machinery and equipments.

So how do these companies perform?

There are two ways that the outsourcing company can be of effective service to your work and commercial functioning. They can take care of all your bulk order for printed material requirements. Neither do you need to buy expensive machinery for this nor do you need hire the services of an experienced technical professional for the same.

Secondly, the managed print services also provide different machines in your office like a computer printer or a fax machine. The maintenance and running costs of the ink and paper are all inclusive of the charges for hiring these equipments from the company.

The company will also be responsible for maintenance and repair of the same in case of difficulties in operation. There will be periodic checking of the equipments undertaken by the company to ensure flawless performances

Source by [lakajira]

How Does Technology Support Small Businesses?

Technology is changing rapidly, and small businesses are enjoying access to better software at more affordable prices. Below are just a few of the many ways that today's technology is supporting small businesses.

Software as a Service

Remember when it used to cost thousands of dollars for business software plus expensive licenses for each user? New software investments also often meant investing in new hardware capable of supporting that software. None of this came cheap, making it hard for business owner to keep up with larger ones with deeper pockets. Today, powerful software is readily available in the cloud "as a service." Rather than paying huge amounts up front, Software as a Service costs are typically spread out and billed on a much lower per month basis.

What types of software can you get as a service? Here are a few popular types of SaaS offerings:

. Small business accounting software
. Customer relationship management software
. Content management software
. Asset management software
. Office suites (word processing, spreadsheets, etc.)
. Email marketing software
. Project management software
. Human resources software
. Team collaboration software

Cloud-based software is accessible via a Web browser, making investments in hardware virtually unheard of. Cloud service providers take care of all maintenance and upgrades, freeing small business owners from having to figure this out on their own or hire an IT tech to do it for them.

"As a service" solutions also grow with your small business. You can start out with just a few licenses and then add more (or remove) users as your needs change.

Data Archiving

It's not just software that now resides in the cloud. Document storage has also moved to the "as a service" model. For example, you're likely familiar with Dropbox, Box, and Google Drive. A recent innovation in this space has to do with data retention and archiving.

According to Dolphin, SAP Cloud Computing Solutions such as Content Archive Service for Cloud allows small business users to archive data and documents in the cloud for transparent "anytime, anywhere" access (Source: Dolphin, Cloud Storage for SAP Archived Data and Documents). Dolphin's Content Archive Service for Cloud is a Storage as a Service solution that connects to major public cloud providers like Google Cloud and Amazon S3. Cloud storage allows for cost alignments between SAP storage and the value of your data. For example, data you frequently use can be placed on high performance storage devices whereas data you need to archive but not necessarily access regularly can be placed in a lower-cost cloud storage service – at significant savings.

Merchant Services

Cloud-based credit card processing solutions allow small business users to ditch the traditional credit card processing terminal and process transactions online – or even on a smartphone with a small card reader attachment. Not only that, many cloud-based merchant services can be integrated directly within other applications such as billing software or an e-commerce store (Source: Accounting Today, Understanding How Technology Supports Small Business Success).

Small businesses now have access to the same enterprise-level applications their larger counterparts use, but without the need for huge upfront expenses. From Software as a Service to data archiving, merchant services, and beyond, cloud-based technologies are changing how businesses operate.

Works Cited:

Accounting Today, "Understanding How Technology Supports Small Business Success," –

Source by [lakajira]

Vending Machine Services – A Guide to Finding Them Online

Vending machine services can be a godsend for your enterprise. No matter what kind of a facility you are operating and no matter what kind of business you may be into, vending machines can help ensure that the people visiting your feel cared for and comfortable.

By simply providing them with chilled sodas and freshly brewed coffee, you will be able to enhance their experience a hundred fold, thereby winning their loyalty and support. Plus, there is the added advantage that these machines will generate additional revenue for you. Getting access to all these benefits is easy – you only need to find the best vending machine services provider. Here is a guide to help you find such a company online:

• When searching for vending machine services online, make sure you select geographical markers as part our search keywords. This will help you find a local service provider who is easy to reach and can deliver quality services in a faster turnaround time. Local vendors are also better aware of your turf and can help you select the best product matrix for your machine installation.

• Next, look through the top options available in the search results and check each website. Examine what all is available as part of the service package being offered and the cost that they are charging for their services. Make a comparative table and evaluate which option you would prefer the most.

• The subsequent step will be to examine each preferable option that you choose in terms of their market reputation, service quality parameters, value for money offered, reliability, customer support and overall standing in the industry. Look for info about their background, years of work experience and overall exposure to different vending service requirements.

• You should also examine what other clients have to say about the vending machine service company. Look for customer testimonials – both on the service provider’s website as well as on third party forums and community platforms. You should also examine the client list of the company to get an idea of what level of services they can offer.

• Next – write them a mail, detailing your requirements, consumption parameters and other related factors. Request a quote from the company for the services you desire. Seek out a response from all the companies you prefer. This will be an opportunity for you to converse with the vending machine service company’s reps directly and evaluate how supportive and efficient they are. Prompt responses and resolution of requests will prove to be an added advantage later on.

Following the steps detailed above will definitely help you find the best vending machine service company for your requirements. And once you have found such a service provider, seek their help and wisdom. They will help you assess the true potential of your vending business and place machines in the hottest spots on your premises. After all, this entire exercise is meant to generate extra revenue for you. Do not miss out on the chance of benefitting from this service provider’s knowledge and experience.

All the best!

Source by [lakajira]

Top Five Benefits of Cloud Computing for Small Business

Many hosted services are offered over the web for a variety of business needs. The general term used to refer to all of these is cloud computing. Cloud computing allows online companies to use resources over the internet rather than build and maintain their own in-house infrastructures.

Cloud computing is a trendy term that can be heard everywhere these days. Simply put, it refers to storing and accessing information and applications over the web instead of getting them all stored on the hard drive of your computer.

Storing or running programs from your hard drive is called local storage. This means that everything you need is physically there with you, making access to data easy and fast, especially for the one computer and the others connected to it through a local network. This was how many industries functioned for a long time before the cloud came along.

The “cloud” refers to the internet. This calls back to the times in office presentations when the internet was represented by a puffy cloud that accepts and gives information as it hovers above everything.

You may be using cloud computing at some aspect of life without realising it. This applies to online services that you use to send email, edit your documents, stream films or TV shows, listen to music, play games online, or store files and images. Cloud computinga makes all these things possible behind it all.

The first services to use cloud computing are a couple of decades old, rising fast so that a wide range of organisations are already using the service. This includes startups to big corporations as well as non-profits and government agencies.

Cloud computing at a glance

According to a study by the IDC, 50% of information technology will transition to the cloud within 5-10 years. Among the industries that rely heavily on data are the financial sector, telecommunications, technology, health care, government, advertising, retail, gaming, energy and data services.

Furthermore, 82% of companies have found significant savings in moving to the cloud. 60% of businesses already make use of cloud-based IT for operations. 82% of companies are also planning for a multi-cloud strategy.

These stats show that cloud computing holds much promise as a rising industry as well as a valuable resource for companies to take advantage of.

Cloud solutions for business

There are three different types of cloud solutions that businesses can choose from to find the best fit – private cloud, hybrid cloud and public cloud. Each offer different features and benefits. But with each type, the end result stays the same: cloud computing can be done wherever you are, at any time.

Private cloud

Private cloud works in industries with concerns for privacy, including medium businesses and more established enterprises that need to meet standards for security and compliance.

One example is IoT companies, such as those who trace customers through their phones. Other examples include health data companies, e-commerce sites that store credit card data, industries with high intellectual property concerns, and companies that emphasise data sovereignty.

Private cloud is managed by an in-house team of IT personnel or by a private host.

Private cloud offers complete control and flexibility, enabling businesses to manage their own dedicated resources within a third party datacentre.

Hybrid cloud

Hybrid cloud is for companies that prefer the security offered by private cloud. This type of cloud solution is best for workloads that are highly dynamic and prone to changeability. This includes enterprises that can be split into two spheres, sensitive and non-sensitive.

Hybrid cloud also works best for businesses with seasonal data spikes, big data processing, and those with workloads involving API compatibility and requiring solid connection to a network. Hybrid cloud takes its name from the fact that it is managed by both in-house and external resources.

This mix of private and public clouds offer blending of such services as Office 365 for email with other applications that businesses don’t want to be made available in a shared environment.

Public cloud

Public cloud is for industries that have a significant amount of data with no major concerns for privacy. Companies that use this service opt for a pay-as-you-go structure. This type of cloud solution is managed by third party providers.

Industries that use public cloud include those in development and testing, development platform, training servers, one-off big data projects and websites with public information, product descriptions and brochures.

Public cloud is perfect for services, applications and storage that are made publicly available as well as those that use shared resources that are managed by the cloud provider.

More benefits in the cloud

Now that you know the different types of cloud solutions available, it’s time to go over the benefits of moving to the cloud. As a growing trend, cloud computing offers many. Here are five of them.

1. Time-saving, on-demand services

Cloud computing features self-service delivery for different types of workloads and needs. What makes it so attractive to businesses is that any service can be available on-demand. This effectively removes the need for companies to maintain in-house IT staff, especially for small businesses, or manage physical computer resources.

Cloud hosting allows users to get access to their files from any device, anywhere and at any time. This means that files don’t get stored in just one computer, enabling faster operations and availability. Storing in the cloud also makes it safer for businesses to protect their files, with faster backup options and recovery in cases of breaches or similar scenarios.

According to TSG, 45% of companies that use private cloud solution in their operations have enjoyed significant reduction of the time it takes to install applications. This time-saving feature enables companies to enjoy faster processes and improve productivity for employees.

Cloud computing can make integration easier for you. A lot of cloud computing applications include an Application Programming Interface (API) where you can find apps that are compatible instead of having to pay to have them customised for you so you can integrate them.

2. Flexibility

One of the biggest benefits offered by cloud computing is its flexibility. People on your team can access files and information that are relevant to work anywhere and on any device. In a highly mobile world, this is especially important.

Moreover, many companies now offer flexible working arrangements, such as remote workers and telecommuting. With cloud computing, employees can access work files even when they are not in the office, making it easier for them to work wherever they are. For small businesses, this also makes it easier for them to easily manage their operations wherever they are.

Increased flexibility and mobility enable businesses to let their employees use the devices they are comfortable with. This can include tablets, laptops and smartphones, helping employees improve their personal productivity.

With this type of elasticity, companies are able to scale up as their computing needs increase as well as scale down when they decrease. This saves them from having to invest in infrastructure that may not be needed later on in time.

3. Lower costs with pay per use

One of the best immediate benefits of moving your business to the cloud is that there is significant financial savings involved. Cloud computing fully makes use of hardware. With virtualisation, the value of the physical server is increased, giving businesses the opportunity to do more with less.

Cloud computing enables businesses, especially startups, to decrease the need for physical space, power usage, IT resources and more. As a result, there is a lower need for installation, maintenance, upgrades and costs for support and hardware. For SMBs, this is a valuable way of saving resources so they can concentrate on online growth.

Cloud-based resources are measured at granular level, which means that users only pay for the workloads and resources that they use. You also don’t need to buy software anymore or pay for someone or a team to update or install the software, manage email or file servers or run backups.

The benefit of cloud computing is that all of the applications and services are taken over by the cloud vendor, instead of you having to be responsible for any of it.

4. Improved collaboration

Productivity is increased by cloud computing due to its accessibility. Since everyone who needs access to files and data can get them wherever they are, there is less need for employees to be in the same room. This is especially relevant for workers or employees who need to travel a lot.

Teams in different locations all over the globe can readily collaborate on projects without needing to actually meet. Easy sharing and real time updates on files are facilitated, and more things will get done with web conferencing for meetings.

Cloud computing lets small businesses grow quickly online. It’s faster, easier and more convenient to sign up for a cloud-based app than to purchase a server, run it, and install software on it. Expansion is cheaper as there is no need to invest in hardware and software for the startup.

Cloud-based applications can also be accessed on common web browsers at any time. This means that users across the company can adopt to the applications without the need for intensive training. This is especially valuable for businesses with employees in different locations.

5. Enhanced security with instant updates

There is increased security for companies as software is automatically updated, bugs are fixed and content is remotely stored.

Those who have doubts on what the cloud has to offer are concerned about the safety of data outside the company’s internal firewall. The truth is, due to the robust security standards established by ISO, safety is increased when cloud solutions are used. Moreover, cloud providers are strictly required to follow the rules.

As a result, risks are reduced when it comes to loss of laptops containing confidential information as well as the threats of hackers. You can also remotely wipe sensitive data from lost laptops and gadgets so nobody else can access them.

When it comes to ensuring security with the cloud service you choose, you need to know first where your data is stored. Firewalls, detection and prevention tools as well as data encryption can help prevent intruders from getting at your information. However, you still need to know where your data goes when you stop with the service or in cases where the cloud provider closes down. Dedicated hardware is what cloud computing providers need to pass the highest security guidelines.

Data backup is recommended to make sure that you can increase your control over your data. Ensure that the data centre you’re using takes security seriously. Find out what security measures are in place in the server and data centre where your data is stored.

Managed services are also a valuable option in making your data and apps stronger. This includes managed antivirus, firewalls and detection tools. High quality cloud providers offer these to allow for better security.

On top of it all, updates, including on security, are automated.

Cloud service providers can regularly update offers, giving customers the most up to date technology possible. This can include software, servers and computer processing power. Customers can avoid wasting their time maintaining systems and updating them once new features roll out. Suppliers take care of those themselves, out of sight.

As a result, businesses can focus on growing their business while enjoying the best that the latest technology has to offer.

To round up, the top benefits you get from cloud computing include:

– Saving time resources with services that you can enjoy on-demand

– Flexibility and mobility of access

– More affordable services with pay per use

– Better collaboration within teams, especially for overseas or traveling employees

– Heightened security measures in place plus automated updates

With the rise of the cloud computing trend, small and medium businesses can now create websites and power up online influence like never before. With many benefits to enjoy, moving to the cloud is an unmissable opportunity for companies.

Source by [lakajira]

Key Features Of Best Business Hotels

For business travelers like you, staying in comfort at a hotel and having access to the room amenities, while waiting to meet your business deals, is a great thing you expect. During your stay in the hotel, it’s usual that you need to be in connection with businesses outside, so it’s not surprising that you would take advantage of hotel’s facilities or amenities and services. It’s not only relaxing, spacious and well-equipped rooms you look for, but it’s all about the things like computers, in- room high speed internet (we know you love it!), cell phone, cell phone charger, notebook computer batteries, notebook computer batteries, cable TV, good lighting to perform work, and other various business services available that can support and take care of your business work, until you complete the business trip.

Moreover, your business- free time should also be considered. In late afternoon, evening, or nighttime (if you prefer to stay in your hotel), you will definitely want to kick back in the hotel’s 24-hour restaurant or enjoy a beer or cocktail in café or bar (or coffee lounge). In- house restaurant could be the most favorite dining option. Moreover, for business travelers, shuttle service to and from the airport is supposed to be the most important amenity, followed by childcare facilities, swimming pool and fitness center.

Well, all above seem not enough! Why don’t we go together to see more what to consider when to choose the best hotels for business travel.

Key Features of Best Business Hotels and Business Travel

First of all, it’s about what hotel you look for your business trip.

Hotel Features: The question is whether the hotel has the types of features you need. What kind of hotel you look for: the hotel that suits well your need for the quick overnight stay or the hotel for week- long business trip? Check if the hotel has business suites or meeting rooms available if you need them?

Location: Hotels that are situated near an airport or located in a city’s business district usually cater to business travelers because they can perfectly respond business travelers travel style. Airport hotels rarely offer much on scenery, but they make up for it with convenient location. This feature of airport hotels makes it easier to travel to central district to meet contacted business people or to catch up on business work, or to fly out for short break getaway, and fly back in. But you should check if the airport hotel is really close to the airport.

Furthermore, check if the particular hotel you want to stay is located in a safe part of town. Moreover, it would not be good at all if you find after arrival at the hotel that there is major construction going on in the area around your hotel’s location.

Additionally, it’s good if your selected hotel is located in the city center, where you can expect to explore many more things of the city off your business time (such as the nighttime). However, make sure that you already check the hotel’s location that it’s not too near the club and bar areas where music can make too much of loud noise. Although you want to sample the city nightlife, we hope that you would not spend the whole night listening to the club music downstairs, and being awakened every 20 minutes by the group of partygoers making loud noise. Your business trip next day could be a difficult day.

Internet Access: Most hotels offer Internet access. It can be the business center’s computer, high-speed access in the room, or wireless hotspots. International 5- star hotels for business travelers rather focus even much more on this feature. The hotels will facilitate business travelers up to five or six high- speed Internet terminals for easy access and quick response. Imagine how much a hotel is perfect to have Internet access available everywhere for you, to make sure that business travelers like you never lost in businesses and communication outside. It’s business travel lifestyle!

Quick, Customer Service: Professional hoteliers are in the business of providing good customer service or hospitality. Business hotels make the important distinction of offering good customer service quickly and efficiently, rightly to your needs. Your needs must be met quickly so that you can perform your business deals even more quickly and efficiently as well.

Concierge Service: Not all hotels have a concierge, but if they do, a good concierge can be very helpful. They are there to make your hotel stay extra special, especially if you are during your business stay. They can respond your special request. So, check if the concierge offers the types of extra services you need.

But you should be informed that concierge works for tips and since they can provide such a wide variety of services, there aren’t really standard tipping guidelines. Simple requests can be rewarded with small tips, but more complex and difficult requests should be rewarded accordingly.

Easy Transportation: Business travelers need to be places on time and with minimal hassle. Best business hotels usually offer transportation shuttles to major business areas, or assist travelers with securing taxis or private cars.

All Effort to Guest Service: Perfect business hotels must allow business traveler like you to focus on your jobs, to make them the most successful. If a guest is in trouble, whatever that can damage his or her business plan, professional hoteliers will put their most and best effort and extra level of service to help their guest go through the problem efficiently. This service marks an excellent business hotel.

Brief Glance at Business Hotel’s Features

o Internet access, preferably free wireless broadband access

o Table and chairs for performing office work

o Bright full spectrum lighting especially near tables, chairs, and beds.

o Free local calls

o In-house notary services

o Free long distance calling over the Internet

o Room service that can provide hot food or coffee at a specified time

o Nice coffee shop in the lobby

o Quick turnaround dry cleaning, pressing, shoe shine

o Beauty Salon with the ability to provide last minute services for business travelers

o Barber shop with the ability to provide last minute services for business travelers

o Massage services

o Gym services that have accessible treadmills, weights, and aerobic classes

o Quietness. Rooms that sound insulated.

o Concierge desk with staff who know how to get things done and make credible recommendations

o Restaurants that have business traveler tables where business travelers can meet each other when they are dining alone.

Source by [lakajira]

Google Voice – The Killer Business Phone Service?

I recently took a test drive of the much-hyped Google Voice service. If you are not familiar with Google Voice, it is the latest "app" in a series of great collaboration tools from the giant, Google, to come to fruition. It allows you to get a single phone number and route incoming calls to any other phone number you own based on personalized routing settings.

The service is based on GrandCentral, which Google acquired a couple of years ago. I am lucky enough to have a an account as a previous holder of a GrandCentral account. As of today (when I wrote this article), only previous GrandCentral customers are lucky enough to have an account.

What is Google Voice for?
If you are a like me, you have multiple phones, phone numbers and email addresses. You are on the run (constantly) and you have many people trying to reach you at all times. Google Voice helps you by giving you ONE phone number to announce to the world and lets you configure your inbound calls to "Find You" wherever you are.

How Does It Work?
Callers who dial your number are prompted to announce their name while the service "searches" for you on whatever phone you are currently using. When you pick up the inbound call, Google Voice tells you who is calling and gives you the option to answer or send to voicemail.

There are some additional nice features including voicemail transcript, SMS and conference calling.

Is this right for your business?
If you are a one-person team, this is great for you. You will never be out of reach. If you are a company with, let's say, 25 employees, you need a full-scale business phone system and should look for other options. For a multi-person business, Google falls short in its ability to help colleagues stay connected behind a set of PBX-like features such as extension dialing, auto-attendant, corporate directory, multi-person ACD queues and more.

To get the virtual aspects of Google Voice, a multi-person company should look at a hosted business phone service. There are plenty of business VoIP solutions such as hosted PBX, many of which incorporate some of the find-me anywhere features at the user level inherent in Google Voice.

While I don't think Google Voice is quite ready for corporate deployments as a complete phone service alternative, kudos to Google for snapping up GrandCentral and bringing it to the mainstream. I was a fan back in the day and will continue to use it!

Source by [lakajira]

Let's Know About Business Process Management


Business process management (BPM) is a systematic and business solution approach to make an organization's workflow, more efficient and more capable of adapting to an ever-changing environment. It allows all the processes to run smoothly and effectively. It is a way that leads to the "process optimization". BPM views a business as a set of processes or workflows or we can also say that it is a set of activities that are to be performed for the overall development of the firm. BPM Software is software which enables businesses to model, implement, execute, monitor and optimize their processes.

The goal of BPM is to reduce human error and miscommunication and focus neighbors on the requirements of their roles. BPM is a subset of infrastructure management, an administrative area concerned with maintaining and optimizing an organization's equipment and core operations. For running this infrastructure we require some BPM tools that are as follows:

1. Planning and budgeting
2. Key performance indicators (KPIs)
3. Balanced scorecard (BSC)
4. Benchmarking
5. Business excellence model
6. Enterprise risk management (ERM)
7. Six sigma
8. Performance dashboards
9. Customer relationship management (CRM)
10. Performance appraisals

These are the tools or sub-system components residing within BPM, that plays a major role in the organization development.


Horizontal BPM Solutions:

These are those BPM solutions that can be applied across several industries. Horizontal frameworks deal with design and development of business processes and are generally focused on technology and reuse.

Vertical BPM Solutions:

BPM solutions that are specific to a particular industry or type of process. Vertical BPM frameworks focus on a specific set of coordinated tasks and have pre-built templates that can be readily configured and deployed.

BPM Life Cycle

The BPM life cycle follows a chain of steps that are as follows:


Process design encompasses both the identification of existing processes and the design of the processes. Areas of focus include representation of the process flow, the factors within it, alerts and notifications, escalations, standard operating procedures, service level agreements, and task hand-over mechanisms. What processes should be present or what process are not required are to be done under this stage.


Modeling takes the theoretical design and introduces combinations of observations that are needed for the further steps. It determines how the process might operate under different circumstances.

For example- "What if I have 70% of resources to do the same task?" "What if I want to do the same job for 80% of the current cost?" ..


It takes care of, how these applications rarely execute all the steps of the process accurate or completely. Another approach is to use a combination of software and human intervention; However this approach is more complex, making the documentation process difficult. Business rules have been used by systems to provide definitions for governing behavior, and a business rule engine can be used to drive process execution and resolution.


Monitoring encompasses the tracking of individual processes, so that information on their state can be easily seen, and statistics on the performance of one or more processes can be provided. An example of this tracking is being able to determine the state of a customer order (eg order arrived, awaiting delivery, invoice paid) so that problems in its operation can be identified and corrected.

In addition, this information can be used to work with customers and suppliers to improve their connected processes. Here Business Activity Monitoring (BAM) extends and expands the monitoring tools generally provided by BPMS.


Process optimization includes retrieving the best of the process performance. It is the most important phase of the life cycle of the BPM as the main goal of the BPM is to get optimized processes.


When the process becomes too noisy and optimization is not fetching the desired output, it is recommended to re-engineer the entire process cycle. Business Process Reengineering (BPR) has been used by organizations to attempt to achieve efficiency and productivity at work.

Source by [lakajira]

American Business Ideas

A History

American business ideas and the people whom came up with them are by far some of the most innovative and forward thinking people in the world. Americans are now and have always been, in general, very creative people but it seems that American business people have found ways to turn the needs of the masses into successful business models. Even as early as the Revolutionary War when a group of sea baring men called Privateers were in business to help support the meager naval fleet against the enemies, for a fee of course.

The earliest great American business ideas were land companies. They would cordon off a section of land and sell the parcels for a tidy profit. People were so hungry to own land they would literally race for the parcel that most suited them. As the country grew so did the formation of companies that could provide products for the American population. There were the "big" industries like transportation, public works, communication, publishing, and utilities as well as more specialized businesses like pencil making, clock making, and candle making, etc. Personal services were some other great ideas for businesses; dressmaking, hairdressing, and the like.

American Business Ideas – The People

Great American business ideas and business models have been the bedrock for many of our most famous and wealthy business people. From Jefferson to Gutenberg, Rockefeller to Carnegie, and today's Walton family (Wal-Mart), Bill Gates (Microsoft), Michael Dell (Dell Computers), and Mark Zuckerman (Facebook), these are people whom have found huge economic success by coming up with great ideas to base businesses on.

American Business Ideas – The 21st Century

Of course these are all extraordinary people who have come up with extraordinary ideas. What ideas are good for the ordinary person looking to be their own boss and work from the comfort of their own home office? One of the fastest growing and most forward thinking American business ideas for work at home entrepreneurs is the business of online marketing. This is a field that allows ordinary people to make extraordinary income. The idea of ​​reaching billions of people, not just in America but worldwide, that might take a good look at your business or product can be extremely profitable. Most people today already have a home computer and internet connection and it is not necessary to attain any sort of degree of higher learning, which makes internet marketing a very accessible career for any entrepreneur. In addition, training is readily available through various "internet gurus" who give "webinars" and "teleseminars" to teach you what techniques and strategies are working right now.

Will you be the next Randolph Hearst or Steve Jobs? Well, maybe. Can you get into a field that is fast becoming a great American business idea? Yes, you can. Find a product or company that you want to promote and get some training from experienced people in the field and you will be well on your way. With drive and creativity, with passion and perseverance, the sky is the limit for your ultimate success in the 21st Century's best American business idea.

Source by [lakajira]

Data, Customer Experience and Today’s Company

Data is the pedestal on which superior customer service is built on, especially in these times more than ever. Business entities need to start viewing their customer base as individuals and not as a collection of people. Each individual has likes, preferences and patterns that can be analyzed and used to offer services and products tailored to each individual’s need. Data analytics is the surest way to do this.

Data-driven customer experience holds the key to the future success of businesses especially in this cut-throat competitive economy. The importance of putting data at the center of customer service is all encompassing. It impacts on revenue, cost, processes and quality. Also, customers now interact with businesses across various channels and businesses have to deliver consistent personalized services across these different channels to different people and they have to do this smartly. Data has to be adequately gathered across all channels, on-field and off-field to better serve the customer and grow the business.

Customer preferences and reservations can be gotten when everyone works together. Salespeople, the guy at the front-desk, the research guys and so on. When everyone works together and communicates findings, a picture of the customer begins to form. These picture needs to be shared with the guys at the back-end building stuffs and the products and services must be aligned to the findings. Processes have to be in place to make all these seamless. A perfect picture of the customer may not be gotten but enough can be gathered that will positively impact the customer experience. The process must never end. It has to be an ongoing process… always.

A serious 21st century business needs to start taking data analytics very seriously. The benefits far outweigh the costs. Knowing everything about your customers will serve no purpose unless the bits and pieces are properly analyzed and integrated with the right technology, then a pattern emerges that can be further used and manipulated to offer greater specified services tailored to each person’s need. Everybody wins.

Data is important and so are the people who work with them and manage the systems. Their ability to properly interpret the info and integrate at the back-end for optimum results and better processes is key. The process should be built in such a way that executives can access relevant customer related info and in a simplified format and make decisions that elevates CX.

When all is said and done, the benefits of a data-driven customer experience are numerous and outweigh the costs. Targeting and re-targeting of potential and previous customers, offering consistent experience for customers across multiple channels of interaction, ability to predict customer behavior and prep for it, focusing on the touch-points that yield the best results and coordinating around these. The list goes on.

Source by [lakajira]

Is Online Business Optional?

Today I would like to discuss with you this simple question
– is it optional for you to be involved in some sort of
online business or is it a modern life necessity?

Let's see … Are you a multi-millionaire? Are you a business
executive or well paid professional – doctor, lawyer,
programmer, etc? Are you a small business owner or you're a
stay-at-home mom?

Did I miss any group in between? Probably I did. Anyway, it
does not really matter who you currently are, what matters
is who you're going to be in the future.

If you're multi-millionaire, you most likely already have an
online division implemented as part of your business model.
You know that billions of people use Internet these days,
millions more join each and every day to find anything they
want – information, services, products, ideas, the list goes
on and on to infinity – whatever you think of – you name it,
and chances are pretty good that you can find it on the Net
(even if you're unable to find anything – let's say you're
inventing something new, online resources are invaluable for
the research of the works previously done in your area of

So as a multi-millionaire you definitely wouldn't want to
miss such a huge market or your competitors will eat you

If you're a well-paid professional or executive working for
a big corporation, online business could be a great way to
legally reduce your taxes, as a business owner you could
write-off a lot of expenses. You might argue that you can do
this with any other business you own, you don't necessarily
have to have the online business for this purpose. And my
answer is – Yes and No. You see, I don't know any business
You can start so easily and inexpensively as your online

To open a franchise, you need a few hundred thousands
dollars, to open any brick and mortar business you need from
Fifty to a hundred thousands (may be less sometimes, but not
very often).

It takes only a few thousands to start your online business
(and this includes registration fees, professional website
design, initial marketing, etc).

Besides, even if you're paid rather well, you still wouldn't
mind to have additional streams of passive income, wouldn't
you? I don't know any off-line business that can be run on
auto-pilot. But there are hundreds examples of successful
online businesses that run on auto-pilot.

Ok, who's next? A small business owner? Well, is your
business booming? Do you have enough clients? And even if
You do, are you able to interact with them easily and

Here's how your own website could help you. First of all,
Internet is the hugest market known to the mankind and it's
so diverse that you will be able to sell anything there,
from the most weirdest product you could imagine to any

If your services are international – then, by developing the
online part of your business, you will increase your market
not tenfold, you will increase it in thousands of times.

If your business is local by it's nature, there are also
dozens of online marketing techniques you can use to
increase your clientele.

You're saying you have enough clients, can't handle
anymore? Well, first of all, in this case why don't you
expend? And, second, are you able to communicate with your
clients as fast as you want?

Let's say you have 300 clients and you need to tell them
quickly about something urgent (for example, you change your
schedule or you have an emergency and can't take clients for
a week, etc). How would you handle this? Tell your secretary
to call all 300 clients? How much time do you think will it
take for her to make these calls?

Well organized online business is structured in such a way
that you don't even have to think about this problem, it's
taken care of automatically.

What if your client have some urgent question on weekend and
You're not working on weekend? Too bad, you just lost your
client, client went to your competitor's website and found
the answer in his database of Frequently Asked Questions,
and then automatically booked the appointment with your
competitor for the closest date available …

You got the idea. Your website, if it's created by
professionals, gives your clients the ability to communicate
with you 24/7, even if you're not around to personally
answer their questions.

Hope you see by now that for small business not to have a
website is not an option.

Who's left? Stay-at-home moms and dads? Let's summarize what
we have so far as benefits of online business: the most
inexpensive way to start a business, unlimited market for
your products or services, automatic streams of constantly
growing income (otherwise known as passive income), more
time you're able to spend with your family and loved ones as
a result …. Geeez, I think for moms and dads the question –
whether to start online business as a source of supplemental
income – must be a really difficult one (I'm just a little
ironical here).

So, what should you do if you still don't have a website?
That's easy – get up off your back bone and contact
professional web designers!

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Source by [lakajira]

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